This seriously cracks me up...I giggle every time I read this email....I am NOT giving out who sent this....I am not making fun of this person...just makes me laugh....We use a group chat for help from the programmers at my job with client's issues. If we can't figure the answer out ourselves then we use the chat room to get some answers/help. We recently got this email.....
Reminder –
It’s really important that we keep conversations in group chat to a minimum, especially this week while we’re experiencing such volume. Chit chat makes it really difficult and time-consuming to follow the issues. More tickets are escalated to regulatory when we miss the rep’s initial question.
1. If you cannot resolve an issue within two iterations with the rep, ask that the rep chat you in a separate window. Three chats, you’re out.
2. Let it be known that we are hereby BANNING all smiley faces, thank you’s, you’re welcomes, and their variations (ty, yw, etc) and all unnecessary comments. We don’t have time for pleasantries right now.
Thanks very much. We’re having some fun now, right?
LOL yup that's right folks...they are Banning pleasantries! But wait...my Mom taught me to be polite! And now we are told NOT to? What to do...what to do!!!! Do what work says or do what Mama taught me!?! Oh Noes!!!!!
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